Update 06/1/24 After hearing from my representative I have changed from 1 to 3 stars. It did take over three months from order to deliver May 30th- SHIPPING and delivery: Just as your time is valuable, mine is as well. I cannot imagine having 20-30-40 Chairs in the process of being shipped and every customer calling and messaging every other day. It would be so much easier having a tracking/tracing number so the individual customers could track online. I didn't get any tracking info except for the (vessel voyage 2 week period) and from CEVA. THE CHAIR: Outstanding packaging and protection of the chair. Easy to put the few pieces together- Screen adapter and screen. Will take several hours to easily navigate all the massage options. Nice having the ability to increase/decrease massage speed, airbag pressure, foot rollers and isolating massage areas. Chair seams well built and I am looking forward to feedback from friends and family. The only change id make is an upgrade on the speakers.

Received. Our customer is very satisfied.